Retailing Smarts: Leader's Guide: Providing Personalized Customer Service

Retailing Smarts: Leader's Guide: Providing Personalized Customer Service

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It's simplea Better prepared sales associates sell more products. Help your employees provide outstanding service to customers with this easy-to-use trainer's guide. Includes engaging exercises and memorable tips to strengthen key competencies identified in the national retail skills standards: determine customer needs, build the sale, and close the sale. Designed to complement select lessons covered in Workbooks 1-4 of the Retailing Smarts Series.Designed to complement select lessons covered in Workbooks 1-4 of the Retailing Smarts Series.


Title:Retailing Smarts: Leader's Guide: Providing Personalized Customer Service
Author: Course Technology, NRF Foundation
Publisher: - 2006-01-01
ISBN-13:

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